Privacy Policy

1. Overview

This Privacy Policy explains how MP Renovation Service collects, uses, and protects information submitted through this website, by phone, by text, or by email.

We use personal information primarily to respond to estimate requests, schedule project conversations, provide contractor services, and communicate with customers and prospective customers.

2. Information We Collect

We may collect information you choose to provide, including:

• Name, phone number, email address, ZIP code, and service area information.
• Project details, desired service, timeline, budget range, and messages submitted through website forms.
• Information shared by phone, text, email, or during project discussions.
• Basic technical information such as browser type, device information, pages visited, and general website usage data when available through hosting, analytics, maps, or form tools.

3. How We Use Information

We may use collected information to:

• Respond to estimate requests and customer questions.
• Schedule calls, site visits, and project work.
• Prepare proposals, invoices, and project communications.
• Improve website performance, usability, and service quality.
• Protect against spam, fraud, misuse, or security issues.
• Comply with applicable legal, tax, accounting, or business record obligations.

4. How We Share Information

We do not sell your personal information. We may share information only as needed with service providers or business tools that help operate the website, process form submissions, host data, provide maps, communicate with customers, or manage business records.

We may also disclose information if required by law, to protect our rights, to respond to legal process, or to prevent fraud, abuse, or safety concerns.

5. Cookies, Forms, Maps, and Third-Party Tools

This website may use third-party services such as form processing tools, embedded maps, hosting providers, browser security tools, or analytics-related technologies. These tools may collect limited technical data according to their own policies.

You can adjust cookie and tracking preferences through your browser settings. Some website features may not work properly if certain technologies are blocked.

6. Data Security and Retention

We use reasonable administrative and technical measures to protect information we receive. No website, email, text message, or internet transmission can be guaranteed completely secure.

We keep information only as long as reasonably needed for the purposes described in this policy, including customer service, project records, legal compliance, accounting, dispute resolution, and business operations.

7. Your Choices

You may contact us to request that we update, correct, or delete personal information you provided, subject to legal, accounting, contractual, or legitimate business record needs.

You may opt out of non-essential marketing communications by contacting us directly. Transactional messages about estimates, scheduling, invoices, or active projects may still be sent when necessary.

8. Children’s Privacy

This website is intended for homeowners and adults seeking contractor services. We do not knowingly collect personal information from children under 13.

9. Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

• Phone: (301) 814-5360
• Email: mprenovationservice@gmail.com
• Service Area: Silver Spring, Maryland and surrounding areas